Careers at
IBC Healthcare

Team Leader – Supported Living

• Location: Leicester - Overseeing a cluster of Supported Living services
• Hours: Full-time, 40 hours per week
• Salary: £14.95 per hour
• Full UK driving licence required - this is a field-based role covering multiple services

Are you an experienced social care leader who leads from the front hands-on with your teams, uncompromising on care quality, and confident driving compliance standards up, not just monitoring them?

At IBC Healthcare, our Team Leaders/ Field Care Supervisors are the driving force behind safe, well-run, person-centred Supported Living services. This isn't a desk-based management role: you'll be visible and present across your cluster of services, coaching staff on shift, checking standards for yourself, and making sure every person we support gets consistently excellent care.

About the Role

As Team Leader, you'll take day-to-day leadership of a cluster of Supported Living services across Leicester, supporting adults with learning disabilities and mental health needs. You'll work closely with Registered Managers, professionals and families to build stable, trusted services, but the emphasis is on being hands-on: out in your services regularly, managing people directly, and owning quality and compliance rather than delegating it.

Key Responsibilities

• Provide hands-on, visible leadership across a cluster of Supported Living services in Leicester not remote oversight
• Own the quality and compliance of every service in your cluster: care plans, medication management, safeguarding, incident reporting and CQC readiness
• Lead, coach and performance-manage support teams day-to-day, including rotas, supervisions, appraisals and addressing conduct or performance issues directly
• Ensure care packages for adults with learning disabilities and mental health needs are safe, responsive and genuinely outcomes-focused
• Champion Positive Behaviour Support and least restrictive practice across your teams
• Promote choice, independence, dignity and inclusion in everyday support
• Build strong, trusted relationships with the people we support, their families and external professionals
• Spot and act on compliance gaps and quality concerns quickly, you set the standard for your cluster, you don't just report on it
• Support individuals to access their communities, build skills and work towards personal goals

Why Join IBC Healthcare?

At IBC Healthcare, we don't just deliver care, we build futures. We invest in our people so they can deliver outstanding support.

What we offer:

• Clear career progression into senior leadership
• Fully funded qualifications (Levels 2–5 in Health & Social Care & Leadership)
• Paid induction and continuous professional development
• Reward & recognition schemes
• Employee Assistance Programme (24/7 wellbeing support)
• Cycle to Work Scheme
• Blue Light Card discounts
• Casual dress code
• 28 days paid holiday (including bank holidays)
• Enhanced maternity & paternity leave
• Free access to online learning platforms

What We're Looking For

• Proven experience as a Team Leader, Senior Support Worker or Field Supervisor in social care
• A genuinely hands-on leadership style, confident managing people face-to-face, not just on paper
• Strong working knowledge of CQC standards, safeguarding and care compliance, with a track record of driving quality up
• Experience supporting adults with learning disabilities and mental health needs
• Confident managing rotas, supervisions and staff performance
• Full UK driving licence. You'll be driving between services across Leicester as a core part of the role

Apply today and lead the delivery of safe, high-quality Supported Living services that truly feel like home.