Careers at
IBC Healthcare

Payroll Officer

Location: Leicester – Central Support Hub, Thurmaston
Salary: £28,000 per annum
Full Time: 40 hours per week (with occasional weekend work)

The Role

As a Payroll Officer, you will play a key role in supporting the end-to-end payroll process across the organisation. You will work closely with HR, Finance and operational managers to ensure payroll information is accurate, compliant and processed efficiently.

You will also act as a key point of contact for payroll-related queries, ensuring our employees receive excellent support and guidance.

Key Responsibilities

• Processing employee salaries, wages, bonuses, overtime and deductions accurately and in line with payroll deadlines
• Maintaining accurate payroll records, ensuring employee information is always up to date
• Inputting and validating timesheets, attendance records and rota data to support payroll processing
• Administering employee rota systems and maintaining payroll data within Sage Payroll
• Managing new starter, leaver and contractual change information within payroll systems
• Processing statutory payments including sick pay, maternity pay, paternity pay and other statutory entitlements
• Ensuring tax, National Insurance and pension deductions are calculated and applied correctly
• Managing employee benefit deductions including salary sacrifice schemes and other voluntary deductions
• Responding to and resolving payroll-related queries from employees and managers in a timely and professional manner
• Supporting the preparation and submission of HMRC payroll reporting, including RTI submissions
• Assisting with monthly payroll reconciliations and ensuring payroll records align with finance records
• Conducting regular payroll checks and audits to ensure data accuracy and compliance with legislation
• Preparing and distributing payslips and payroll reports for management and internal departments
• Supporting the Payroll Team Leader in reviewing and improving payroll processes and systems
• Working collaboratively with HR and Finance teams to ensure payroll processes align with company policies and employment changes
• Maintaining strict confidentiality when handling sensitive employee and payroll information
• Supporting with general payroll administration tasks and assisting with payroll projects when required

What We Are Looking For

• Minimum 12 months experience in payroll processing or payroll administration
• Strong understanding of payroll processes, legislation and compliance
• Advanced Excel skills and confidence using Microsoft Office
• Strong numerical and analytical ability
• Excellent attention to detail and accuracy
• Ability to handle confidential information with discretion
• Strong communication skills and ability to liaise with employees and managers across the organisation

Our Benefits Include:

• Competitive salary
• Fully paid, comprehensive training and induction
• Clear career development and progression opportunities
• Reward and recognition schemes, including Star Performer of the Month
• Blue Light Card
• Free access to Udemy online learning
• Cycle to Work scheme
• Employee Assistance Programme (EAP)
• Enhanced maternity and paternity pay
• Wellbeing support
• Casual dress
• 28 days paid holiday (including bank holidays)

About IBC Healthcare:

• IBC Healthcare is a leading Health and Social Care provider across the Midlands, supporting hundreds of adults with learning disabilities, autism, complex needs, and mental health conditions.
• We work in partnership with over 20 Local Authorities and ICBs, developing bespoke, high-quality services that promote inclusion, independence, and opportunity.

• Our purpose is simple: to support people to live meaningful lives, with access to real choices, community connections, and opportunities.
• We listen, we value, and we champion the aspirations of the people we support.
• As an employer, we invest heavily in our people, ensuring robust support structures, high-quality training, and a culture where everyone can thrive.

Apply today and join the team supporting the people who deliver outstanding care across our organisation. 

INDMP