Careers at
IBC Healthcare

Job Title: Business Support Administrator

Location: Leicester

Pay: £12.21 per hour

Contract: 37.5 hrs per week, Monday to Friday 09.00am – 17.00pm

Ready to Make an Impact? Join Our Dynamic Team!

IBC Healthcare is dedicated to delivering operational excellence, and we’re looking for a proactive and detail‑driven Business Support Administrator to strengthen our finance and accounts payable team. This role is perfect for someone who thrives in a fast‑paced environment and enjoys keeping processes running smoothly behind the scenes.

You’ll play a key part in managing utilities, supporting invoicing workflows, maintaining accurate records, and ensuring seamless administrative operations across our accounts payable function.

Key Responsibilities

 Meter Readings & Utilities Management

• Submit accurate meter readings via online portals.

• Manage tenancy transfers for supported living (utilities and council tax).

• Set up direct debits for utility providers.

• Create and manage utility accounts for gas, electricity, and water.

• Maintain and update utility account data.

• Analyse utility bills and resolve discrepancies.

Invoicing & Purchasing

• Download, scan, and process invoices; handle sales invoice posting and postal tasks.

• Manage Pleo (company credit card) accounts and amendment requests.

• Monitor overdue invoices in Xero and follow up accordingly.

• Update SL Rental Sheets and oversee purchase approval processes.

• Research vendors and negotiate competitive pricing for contract renewals.

• Build and maintain strong supplier relationships.

• Ensure timely delivery of goods and services.

• Approve orders via the internal purchasing platform.

• Create invoices and maintain comprehensive records

Online Portals & Record Management

• Create and manage online utility portals.

• Maintain payment records and track council tax across all sites.

General Administrative Support

• Provide ad‑hoc administrative assistance as required.

• Handle postal duties and telephone queries, including communication with HMRC.

• Coordinate smart meter upgrades.

• Produce and distribute reports as requested by management.

Coordination & Communication

• Communicate effectively with internal teams and external stakeholders.

• Track and resolve pending approval requests.

• Prioritise tasks and meet deadlines in a busy environment.

Record Keeping

• Maintain accurate records of purchases, contracts, and supplier agreements.

• Ensure all documentation is organised and accessible.

• Regularly update internal databases.

What We Offer

• Competitive salary

• Fully paid comprehensive training and induction

• Career development and progression opportunities

• Funded qualifications

• Reward and recognition schemes (including Star Performer of the Month)

• Blue Light Card

• Free access to Udemy online courses

• Cycle to Work scheme

• Employee Assistance Programme

• Enhanced maternity and paternity benefits

• Wellbeing support

Apply today and become part of a team that truly makes a difference.

INDMP